Cybersecurity Education and Awareness Program FAQs

IT Services has gathered a listing of frequently asked questions regarding our cybersecurity education and awareness program. If you have a question that is not found on the list, please fill out the or call us at 613-533-6666.

The purpose of the Education and Awareness Program is to educate all faculty, staff and students on cybersecurity best practices, create awareness on how to identify cybersecurity threats, and instill learning on how to respond to them.

At this time, the students, staff and faculty can take part in the program:

  • Degree completing students - Any individual enrolled in one or more degree completing course in the current academic term
  • Employees - Faculty, Staff, Librarian, Casual, Student Contract, Faculty Emeritus

Yes. If the Cybersecurity Education and Awareness training is assigned to you, it is mandatory. 

The training is designed to help protect Queen’s accounts, systems, data, and the broader university community. Cybersecurity is a shared responsibility, and completing the training helps you recognize and respond to common risks such as phishing, compromised accounts, and unsafe handling of information. 

You are expected to complete the training by the stated deadline. Failure to complete required training may result in temporary access restrictions to specific Queen’s services until the training is completed. 

Program includes:

Interactive Training: This includes Annual training and supplementary Role-Based training specific to your function at the University.

Awareness Material: This includes cybersecurity material that will be updated quarterly on the IT Services website.

Annual training occurs in October and provides baseline cybersecurity training to everyone. Role-based training occurs throughout each year and is specific to your role at ¾ÅÐãÖ±²¥ and the type of data you access. Annual and role-based training is refreshed each year to reflect current cybersecurity topics and threats.

Annual training will take approximately 20 minutes every October to complete, and role-based training will take 10-20 minutes throughout each year, depending upon your role.

  • For Users: It will allow you to develop skills that are transferable beyond the workplace to protect yourself in digital environments.
  • For Queen’s University: Completing the training modules supports your role in maintaining the confidentiality, integrity, and availability of Queen’s information and resources.

You do not need to enrol manually. If training is required for you, then you will be enrolled automatically. 

You will receive an email from the ¾ÅÐãÖ±²¥ Information Security Office (iso@queensu.ca) with a link to your training assignment. 

Core training is typically assigned annually, and additional role-based training may be assigned based on your role or responsibilities. 

Queen’s Cybersecurity Awareness Education training will be offered annually. Annual and role-based training content will be refreshed each year to reflect current cybersecurity topics and threats. 

Please contact the IT Support Centre at queensu.ca/its/itsc with any questions by filling out .

The Education and Awareness Training Program has been customized for the ¾ÅÐãÖ±²¥ environment to leverage the services and tools offered at ¾ÅÐãÖ±²¥ (e.g. Office365, Teams, NetID, Secure Electronic Destruction, Reporting Suspicious or Unwanted Emails).

The training platform uses Single-Sign-On (SSO). It is possible you are already signed into another SSO account in your browser. Please try pasting the training link (queensu.ws01-securityeducation.com) in an incognito/private browsing window or logging out of your other SSO account (typically Outlook).