Academic Advising

Have a question about your academics? Use our resources and online tools or connect with an academic advisor.

Advising Services Leading Up to the Registration Period

If you're an incoming first-year student, we encourage you to attend the Registration Info webinar for your degree type! Find the webinar that's right for you on the First Year Registration Guide and use the links there to join your session when it goes live.

New students are also welcome to attend the first-year registration drop-in advising sessions on Friday, July 17. Access the online queue to speak to an advisor between 9 am–noon or 1–4 pm Eastern Time, or until the queues are full.

Join the First-Year Registration Advising Queue

If you're an upper-year student, regular advising services will still be accessible. Advising will be available weekdays from 9:30–11 am and from 1:30–3 pm Eastern Time, or until the queue is full. Wednesdays are afternoon only.

Join the Academic Advising Queue

Advising Services During the Registration Period

From July 20 to September 21, during the Registration and Add/Drop periods, regular advising services will shift to registration-specific support . You will not be able to pre-book an appointment with an academic advisor during this time, but you can still connect with us for faster help and support.

Where to Start

There is a wealth of information on the Arts and Science website, and we encourage you to see if your questions can be answered through the resources provided here. You can search for key words using the magnifying-glass search function, or visit these pages for help:

If You Still Have Questions

I need help with registration (July 20-31)

During this 2-week period we divert all of our staffing resources to assist students with course registration. We will offer advising by phone on a first-come-first-served basis to help any students who are experiencing difficulties to register in their required classes on time.

Upper-year students: call us at 613-533-2470
First-year students: call us at 613-533-6708
All students: join our lunch-hour Zoom advising drop in. These sessions are designed for very short conversations (5–10 minutes). Advising will be available from noon–1 pm Eastern Time, or until the queue is full.
Join the Lunch-Hour Drop-In

I have other questions about academic planning

Students with non-urgent issues and questions not related to registration are encouraged to contact us after the registration period is over. Regular services resume again on September 16.

Upcoming Dates and Timelines

Registration - July 20–31

Find your enrolment time on SOLUS in the "Manage My Courses" section to learn when you are able to begin registering in your courses
If you completed at least 24.0 units in your first year and did not select a Plan this May, you must contact Departments directly to ask if they have capacity to place you into a Major or other Plan type. You will not be able to enrol in any courses if you do not have a valid Plan in place.

Arts and Science Pause Day - July 29

No registration changes/entries can be made on SOLUS on this day. Waitlist processes will be run, so if you are waitlisted for a course, watch your email for any updates from SOLUS if you are moved into a spot in the course.

Arts and Science Registration Hiatus - August 3 to 16

No registration changes/entries can be made on SOLUS during these two weeks
Most Department offices will be closed
First-year students: Advising support will be able via email at passhelp@queensu.ca.
First-year and upper year students: Advising support will be available via Zoom drop-in advising from 1–3:30 pm Eastern Time, or until the queue is full. (Monday to Friday)

Join Afternoon Advising Session

Open Enrolment - August 17 to September 4

All students can call 613-533-2470 with registration questions
First-year students: Advising support will be able via email at passhelp@queensu.ca or by calling 613-533-6708
First-year and upper year students: Advising support will be available via Zoom drop-in advising from 9–11:30 am EST and 1–3:30 pm EST (Monday to Friday)

Join the Academic Advising Queue

Open Enrolment - September 8 to 21

First-year students: PASS advising support will be available in-person (visit us in Dunning Hall main floor) and via Zoom drop-in advising. Both services will run from 9am-noon and 1–4 pm EST (Monday to Friday)

Join the PASS First-Year Advising Queue

Upper-year students: advising support will be available via Zoom drop-in advising from 9–11:30 am EST and 1–3:30 pm EST (Monday to Friday)

Join the Academic Advising Queue

Other Resources and Tools

Plan Selection - information about selecting your plan.
and - major-specific advice on academics, extra-curriculars, networking, international opportunities, and career development all in one place.
Academic Progress Report in SOLUS - designed to give you advice on what courses you will need to take to complete your degree.
GPA Calculator - determine the grades you need to obtain a specific cumulative GPA, or input your predicted grades and find out your GPA.
Academic Consideration - for situations where extenuating circumstances are interfering with your ability to complete academic requirements related to a course(s) for a short period of time.
Academic Petitions & Appeals - you want to request a review of (or to challenge) an academic decision they have received.
- learn more about exam procedure at ��ֱ�� and what to expect.
Change of Plan - learn how to submit a change of program, plan, or certificate request.
Preparing an Academic Plan - a downloadable PDF guide to create your academic plan.
r - feeling overwhelmed with your course load? this session will outline some options and provide you with some answers to help you make these big decisions.

For additional academic and non-academic support please visit our Campus & Community Support Resources page.

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