Student Affairs¾ÅÐãÖ±²¥ Student Accessibility Services (QSAS) supports undergraduate, graduate and non-degree seeking students by providing academic accommodations tailored to each student's individual disability-related needs.
Students who have a permanent, persistent/prolonged, or temporary disability in the following categories are eligible to register:
- Attention/Neurodiversity
- Hearing/Vision
- Learning Disability
- Medical/Brain Injury
- Mental Health
- Physical Disability
Register with Accessibility Services
Students who needs academic accommodations must register with ¾ÅÐãÖ±²¥ Student Accessibility Services (QSAS).
Steps to Register
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Login to the using your and password.
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Complete the intake form when prompted.
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Upload documentation:
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Ensure documentation meets QSAS criteria.
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If students do not have documentation that meets criteria at the time of registration, upload documents that indicate the need for accommodations. Students experiencing barriers related to a disability or impairment, whether currently documented or awaiting documentation, may be eligible for accommodations.
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Students will receive an email from the Intake Coordinator Team with next steps.
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- When students receive an email with the name of their accessibility advisor, book an intake appointment through Ventus as soon as possible.
- Advisors will meet with students do discuss accessibility needs. Registration is complete when students meet with an advisor and have a accommodation plan in Ventus.
Step-by-step intake process:
Students new to Accessibility Services can learn more by reading
Registration dates
Incoming students can register as early as mid-June. Students can register with QSAS anytime throughout the year.
Registering well in advance will help ensure accommodation plans are in place for the first day of fall term classes. Waiting to register until classes begin will delay your accommodations.
Common Questions
We will review your high school Individualized Education Program (IEP) in the accommodation process.
Accommodations you received in high school are not automatically transferred to university.
We grant accommodations that remove barriers and permit equitable access to learning in the specific courses that the you are taking.
Approved accommodations are informed primarily by the functional impacts you may experience in your university courses, and are based on:
- your first-person experience
- a review of your medical documentation
- an understanding of how your specific barriers may present themselves in the courses you are taking
- academic requirements and standards
Visit the Residence Life website for information about accessibility and accommodations when living in a ¾ÅÐãÖ±²¥ residence.
Visit the Accessibility Hub for information about accessibility for people with disabilities at Queen’s.
Students with disabilities have...
a right to:
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equal access and equal opportunity to participate in the academic experience
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be treated with dignity and respect
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appropriate, individualized accommodation
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protection and security of their confidential information
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timely service provision, consistent with notice provided by the student
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prompt, equitable investigation and resolution of concerns
a responsibility to:
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notify the university, through QSAS, of any changes to medical diagnosis or changes to program of study that may require a review of accommodations
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provide this notification as early as possible, respecting any administrative deadlines (e.g., semester-specific deadlines to register for accommodated exams)
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provide QSAS with documentation meeting the QSAS documentation criteria if receiving interim accommodations and wish for the accommodations to continue
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collaborate with QSAS staff, instructors, graduate supervisors, faculty/school office staff, or others to develop, implement and update academic accommodation plan
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communicate accommodation plan to instructors, graduate research supervisors, faculty administration, the Exams Office and others, as appropriate and where classroom learning/evaluation accommodations are needed, with as much advance notice as possible. QSAS cannot retroactively provide accommodations to any in course deliverable (i.e., test, exam, assignment) if this communication step is not completed
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review accommodation status in Ventus and opt out if required
Students currently or previously registered with and accommodated by QSAS may request information such as a verification of accommodation letter, disability documentation and/or graduate record exam.
To make these requests, students can email qsas.intake@queensu.ca with what they need and by when. Requests require a minimum of 14 business days' notice. QSAS cannot send letters to third parties on your behalf.
Verification of Accommodation Letter
Verification of Accommodation Letters confirm:
- student was registered with QSAS
- student was provided with accommodations at Queen’s University
- start and end time (if applicable) of registration with QSAS
- most recent approved accommodations
Disability Documentation
Disability Documentation includes medical or other disability documentation on file at QSAS.
Graduate Record Exam (GRE)
QSAS can complete the Certification of Eligibility (COE) form required for accommodations on the Graduate Record Exam (GRE) only if the documentation on file meets set out by the Educational Testing Service.
If QSAS cannot complete the COE, students should contact the Educational Testing Service directly and/or follow up with their health care provider as needed.