Student AffairsWe provide appointments for enrolled ľĹĐăÖ±˛Ą students experiencing physical or mental health concerns that impact their ability to learn, participate in university life or achieve academic success. Students are eligible for services until the end of the students' final term (i.e., graduation). If needed, our healthcare providers will offer a minimum number of appointments to complete or transfer care to a community provider as clinically indicated. We do not provide services for staff including post-doc fellows.
Appointments are available with physicians, nurse practitioners, nurses, occupational therapists, mental health therapists, triage and wellness coaches. Some are pre-booked and others are same-day but we do not keep a waitlist. If students are having a hard time booking an appointment, please come into our clinic in Mitchell Hall.
Medical/mental health notes (i.e., supporting documentation for extenuating circumstances) are written on a case-by-case basis and at the discretion of the healthcare provider. These are written for current illnesses/injuries impacting academics and cannot be provided for past (not active) health issues or non-health related circumstances. Find additional information about what to do  if students are unwell and it’s impacting academics.
How to book medical and/or mental health appointments
Students can book appointments in any of the following ways:
- Online using TELUS Health Connect
- Phone 613-533-2506
- In-person by coming to Mitchell Hall room 109
- Find “TELUS Health Connect”
- Visit app store (  o°ů  ) or
- Visit app store (  o°ů  ) or
- Create your account
- Use Queen’s student email to sign up
- If current healthcare provider uses TELUS Health Connect, students can login with that email and password.
- Confirm account via email
- Search for and add “Queen’s University Student Wellness Services” as clinic
- Complete the initial form
Use the information listed on health card, including:- First and last name
- Date of birth (MM/DD/YYYY)
- Sex (as shown on your health card)
- Identification: health card number
How to book wellness coaching appointments
Students can use  to schedule a 1-on-1 professional or peer wellness coaching appointment. These 30-minute appointments can support students who want to make a change around any of the following health behaviours:
- sleep
- physical activity
- nutrition
- substance use (i.e., alcohol, tobacco and/or cannabis)
- mindfulness