Student AffairsFor a life-threatening emergency, call 9-1-1. Call 613-533-6111 to reach Campus Security and Emergency Services (CSES) for on-campus emergencies.
If a member of the Queen’s community has gone missing or someone is concerned for their safety and well-being, call the CSES non-emergency line 613-533-6080.
Mental Health Supports
Students, staff and faculty can refer students to Care Support Services if they are having difficulties either academically or personally. Care provides non-clinical supports for students by referring them to resources.
| Support | Description | Contact |
|---|---|---|
| Good2Talk | For any post-secondary student living in Ontario. | Call 1-866-925-5454 or text GOOD2TALKON to 686868 |
| Addiction and Mental Health Services (AMHS) | For anyone living in the Kingston area. Mobile crisis support is also available. | 1-866-616-6005 613-544-4229 |
| Suicide Crisis Hotline | For anyone in Canada thinking about suicide or worried about someone else. | Call or text 9-8-8 |
| Empower Me (Student Assistance Program) | For eligible undergraduate and graduate Queen’s students. Includes virtual health care via Dialogue. |
Medical Emergencies
| Support | Description | Contact |
|---|---|---|
| Local emergency room located on King St between George St and Lower University Ave | 613-548-2333 | |
| Provides emergency assistance to students living or studying abroad. Worldwide helpdesks assist with urgent medical issues, security and logistical questions, medical advice, or other concerns. | +1 215 942 8226 |
Sexual Violence
Survivors can get support, if they want, in any of the following ways:
- Visit the emergency department and connect with the Sexual Assault/Domestic Violence (SADV) nurse
- Call 613-549-6666 ext. 0 and ask to speak to the SADV nurse on-call
- Call the SADV clinic 613-549-6666 ext. 62837 to book an appointment
On-Campus
Sexual Violence Prevention and Response Services has Get Help Now (steps for students to take after a sexual assault) and Give Help Now (responding to a disclosure).
In Kingston
has crisis support services available 24/7 by phone 1-877-544-6424. is also available.
Non-Urgent Illness and Injuries
Students can find in-person and virtual community supports and resources using any of the following.
| Support | Description |
|---|---|
| (FLAOHT) | Use service finder to connect with local health and wellness service providers where you live. |
| Book an appointment, connect with staff and get connected to mental health, substance use health, and addictions support, services, and care. | |
| (KHSC) Right Place, Right Care | Find recommendations for which services are the best options for you in Kingston depending on your health needs. |
| For anyone in Canada to get connected with community-based, non-clinical health and social services in their area. Available by phone, chat and text. | |
| For eligible undergraduate and graduate Queen’s students. Includes virtual health care via Dialogue. |
Urgent Care
| Support | Description | Address | Contact and Hours |
|---|---|---|---|
| For health concerns that need to be seen in the next 24 hours. May include: sprains, strains, cuts, minor broken bones, mild-to-moderate asthma attacks, rashes. | 166 Brock St | 613-546-1240 Mon-Fri, 8am-4pm | |
| For people aged 0-18 years. | 166 Brock Street (Jeanne Mance 1 wing) | 613-544-3310 Mon-Fri 9am-4pm |
Local pharmacies can offer prescriptions for common ailments including:
- Acid reflux (GERD)
- Acne
- Canker sores
- Cold sores (herpes, labialis)
- Dermatitis (atopic, eczema, allergic and contact)
- Diaper rash
- Hay fever (allergic rhinitis)
- Hemorrhoids
- Impetigo
- Insect bites and hives
- Menstrual cramps (dysmenorrhea)
- Nausea and vomiting (in pregnancy)
- Oral thrush (candidal stomatitis)
- Parasitic worms (pinworms and threadworms)
- Pink eye (conjunctivitis; bacterial, allergic and viral)
- Sprains and strains (musculoskeletal)
- Tick bites (post-exposure prophylaxis to prevent Lyme disease)
- Urinary tract infections (UTIs)
- Yeast infections